Return & Refund Policy:
Within 10 days:
You may return any or all of your equipment for any reason within
10 days (starts on the date the merchandise was received by the
customer and ends on the date the merchandise has been received our facilities) of purchase for a full refund
(minus the shipping charge) subject to 15% re-stocking fee. Note: If
the shipping charge has not been invoiced (ground shipments,
discounts, promotions, etc.), the actual shipping cost WILL be
deducted from the amount of the refund.
After 10 days:
No returns for refund will be accepted after 10 days of receipt
of merchandise.
Return acceptance conditions:
You must return the original box intact with all components. All
components must be in like-new condition. All returns must be
accompanied by RMA number (contact us PRIOR to returning the
merchandise), original receipt and will only be granted to the
actual purchaser whose name appears on the receipt.
At our discretion, we may decline your return or charge you a fee
for missing items or items that we determine are damaged or require
service. All cash or check transactions will be refunded by check.
Checks take a minimum of four to six weeks for processing. Credit
card transactions will be refunded to the credit card account used
for the initial transaction.
Exchange and Return
-
A $10.00 exchange fee must accompany
merchandise returned for exchange
-
Merchandise returned for refund is subject to
a 15% to 25% restock fee
-
There is a minimum restocking fee of $5.00
For return authorization contact us at:
ATN Night Vision Sales
Phone 334-386-1822
Toll Free 1-888-LG-SHOPZ
1-888-547-4679
Fax 334-265-8789
Email
service@lg-outdoors.com
WARRANTY:
All defective or warranty items should be returned to the
manufacturer. We are not a repair facility and can not accept
items for repair or warranty work.
